Returns Policy
1. Introduction
Thank you for shopping with us, if you are not satisfied with your purchase we are here to help.
2. Returns Policy
Orders may be returned within 30 days of the date of delivery for store credit or exchange.
When returning items please include proof of purchase.
Returns will be processed within 10 days.
3. Shipping Costs
You are responsible for shipping costs for all returns.
4. Exceptions
The following items do not qualify for returns: items marked as final sale, underwear and swimsuit.
Return Instructions
1. Securely pack your merchandise. We recommend you return the items in the original packaging to ensure the necessary protection in transit. We are not responsible for items that are damaged while in transit.
2. Include a note with the following information:
Order number
Refund or Exchange?
Reason for return
Exchange item(s) requested (if applicable)
3. Ship the merchandise to the returns address that is printed on your packing slip. Please make sure to secure a tracking number or delivery confirmation number for your shipment.
5. Contact Us
If you have any questions, please contact customer service.
Call us at:
+1 450 638 2169
Email us at:
info@headrushbrand.com
All returns must be shipped to the following address:
HR Distribution
Attention:
Customer Service
12270 61E AVE
Montreal, QC, H1C 1X7, Canada
